Wicked problems and clumsy solutions: the role of leadership

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This resource library contains links to information about the principles and practice of
systems leadership, with focus on its applicability to public services.
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Influential article differentiating between tame, wicked and critical problems, and associating these with management, leadership and command approaches to their solution. Wicked problems need us to go beyond internally coherent approaches and adopt so called ‘clumsy solutions’ that use the skills of ‘bricoleurs’ to pragmatically engage whatever comes to hand