Total Place

Posts tagged with customer insight

Customer insight and counting report

Communities and Local Government have published a review of the spending analysis and customer insight work carried out throughout Total Place.

Category: learning

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Total Place in the news: March

Links to what people have being saying about Total Place in March 2010.

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Total Place weekly update: March

An archive of the Leadership Centre’s weekly Total Place updates for March 2010.

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Customer Insight through a Total Place lens

Customer Insight: through a Total Place lens The IDeA has today published a report that highlights the importance of customer insight work in the Total Place project. certified canadian viagra Starting with the customer is increasingly recognised as the most productive way of designing or re-designing services. Basing developments on a real insight into customer […]

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Learning update 1

We are already learning a lot about how Total Place is going but it’s not always easy to know what it is that we’re learning! Or to share that learning across all the players… The purpose of these updates is to act as a gathering place for some specific aspects of learning from Total Place.

Category: learning

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