Total Place

Customer Insight through a Total Place lens

Posted on March 23rd, 2010

Customer Insight: through a Total Place lens

The IDeA has today published a report that highlights the importance of customer insight work in the Total Place project.

certified canadian viagra

Starting with the customer is increasingly recognised as the most productive way of designing or re-designing services. Basing developments on a real insight into customer needs, aspirations and behaviours should produce better services, as well as providing a solid platform for cross-organisational collaboration.

This report, produced by IDeA in collaboration with Communities and Local Government, sets out to:

The report draws on the experience of the original Total Place pilots and is illustrated by examples from a range of local authorities and their partners.

To download a full copy of the report and read more about the discount viagra IDeA’s work on purchase cialis customer insight, visit their website.

Category: news

No Comments

No comments yet.