Total Place

Total Place fortnightly update: April

Posted on April 26th, 2010

Total Place fortnightly Cheap cialis updates for April 2010

Fortnightly update 42 highlights:

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Total Place weekly update 42: 20 April 2010

Weekly update goes fortnightly

In the run up to the election, whilst places and central government mull over what a ‘single offer’ and ‘innovative policy offer’ might look like, the weekly update is going fortnightly.  This is to ensure your precious time isn’t wasted reading things that aren’t of interest.  We could fill the update with notifications about events however we know that the real value of Total Place and the communications around it comes from the stories that the places tell themselves.  If you have any stories or items you’d like to contribute to the update, please do email them to me at

I only need a few lines to give a flavour of the story (you will have seen the format from other updates) and then a link to further information if appropriate.  Thanks.

Total Place Summit: 25th & 26th May 2010

Yesterday we worked with a group including people from places, external advisors to places and civil servants to talk about the shape of this two-day event.  There will be opportunities for places to tell the story of their Total Place journey and share their learning through master classes, a market place, the learning history launch and some small group sessions.  The intent is to engage more senior leaders from across places and the civil service and to invite all those attending to exchange the own experiences and share the wisdom they have gained.  It’s an opportunity to pause and acknowledge all the work completed over the last year, including sharing that which has happening in the last few months.

There is space for the conversations about what next.  The intention is give local chief executives and senior civil servants the opportunity to talk about the important and difficult questions arising from the work so far.  Such as ‘who sees the benefit of efficiency savings?’, ‘how do you stop dysfunction before it happens?’, ‘how do you go about aligning the structures and processes to support not hinder more work of this nature?’, and ‘what about places that aren’t ready?’

At this stage, we would like to ask places consider taking part in the marketplace. If you haven’t taken part in part in one before the idea is that places are each given a space where they can share the story of their work through displays, conversation and fun activities: like voting, match the stories, map the pathways or whatever is most relevant to your work.  Be as creative as you want to be.  If you have any questions at this stage or would like to host a marketplace space, please get in touch with John Jarvis on .

Total Place style approaches feature in Labour and Conservative election manifestos

The Conservatives say they will: ‘Make politics more local’

“We will put neighbourhoods in charge of planning the way their communities develop, with incentives in favour of sustainable development. We will make it easier for everyone to get onto the housing ladder. We will give individuals and local government much more power, allow communities to take control of vital services, and give people the chance to have a powerful, elected mayor in England’s largest cities”.

Labour say they will devolve power…..

“The new politics also means radical change to local public services. Our goal is for much greater local flexibility and responsiveness, so that services are shaped around the personal needs of citizens, not the silos of government departments. Greater accountability – with public services built around users, scrutinised by democratically elected local councils, and with clear rights of redress for citizens – will strengthen support for collectively provided services, while driving efficiency and effectiveness in expenditure. Local government and its partners in public services are already pooling budgets across localities. Our radical Total Place agenda will take this further, giving local areas additional freedom to achieve better services and more savings, cutting bureaucracy and management costs, while placing a greater on early intervention”.

Total Place Learning History

The ‘distillation days’ for the learning history were held at the very end of March.  The team sifted through over 1600 quotes from over 100 interviews and attempted to track the themes that had been appearing throughout the interview process.  The writing of the different chapters has commenced and we hope to have a finished product by the beginning of May.  The final Learning History document will be launched at the Summit.

Once again, we’d like to thank everyone who took part, and those who are still involved in the process!

Total Place parliamentary question before purdah

Caroline Spelman (Shadow Secretary of State for Communities and Local Government, Communities and Local Government; Meriden, Conservative)

To ask the Chancellor of the Exchequer pursuant to the answer to the right hon. Member for Horsham of 26 February 2010, Official Report, column 806W, on public expenditure, whether the £500 million of savings by reducing duplication between organisations will include savings delivered by the Total Place initiative; and whether Total Place savings will be allocated to (a) central and (b) local government.

Liam Byrne (Chief Secretary, HM Treasury; Birmingham, Hodge Hill, Labour)

The Government announced in pre-Budget report 2009 that at least £500 million would be saved by 2012-13 by reducing duplication between organisations and streamlining arm’s length bodies. Budget 2010 gives further detail on how these savings will be achieved.

These savings are being delivered as part of the Government’s commitment to deliver £11 billion of savings by 2012-13, set out in “Putting the Frontline First: Smarter Government” and are separate from any savings identified through Total Place. The Total Place report, published on 25 March 2010, set out further details of how savings will be achieved.

’40 things wrong with public services’

We stumbled upon this blog recently.  The blogger gives their thoughts on politics, technology, egovernment and edemocracy.  This feature is a distillation of the Total Place pilot’s reports – the blog lists the main problems they identify, most of which are cited time and again in the reports. The list covers issues such as communication, engagement, finance, and structure.  Although no solutions are proposed, it’s an interesting list to look at.

The follow-up blog is entitled ‘is the British state unfit for purpose?’  Discuss…..

Counting and Customer Insight: final report

Tribal’s Spend Count and Customer Insight report was been published on CLG’s website at the beginning of April.  This research publication reports on the spend count and customer insight elements of the pilots looking in depth at how greater co-ordination between partners and local leadership could help deliver better services, with the customer at the heart of their design.  The full report can be found at:

Lastly, as mentioned before Easter, Total Place now has its own ‘Facebook’ group with 28 members already.  The group is just starting to develop so please do visit and contribute at

Category: news

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