Change Selection
01
Please choose a question

How do we help senior leaders focus on their real work as opposed to responding to high pressure
How do you get anything done when it is not in the interest of some people to be engaged?
How do you manage the disconnect between intentions at the top and what is actually delivered on the ground?
How do you move people’s focus from process to outcomes?
How do you use Sustainability & Transformation Plans and/or Devolution to really change the way we do things?
What moves a senior group from analysis to action on a tricky issue?
PROCESS CONSULTATION
Ed Schein
Schein believes that interventions should be about helping them to help
themselves, not be about telling them what to do. Interventions should help
organisations learn at their own pace and develop their own insights.
Schein suggests ten principles of helping:
1) Always try to be careful.
2) Always stay in touch with the current reality.
3) Access your ignorance.
4) Everything you do is an intervention.
5) The Client owns the problem and the solution.
6) Go with the flow.
7) Timing is crucial.
8) Seize the moment for constructive intervention.
9) Be prepared for surprises and learn from them.
10) Share the problem.