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The Open University and Jake Chapman


The Multiple Cause Diagram is a tool that creates a representation of a problem.
It aims to uncover what’s real going on through showing connections between
things. It does not make judgement, nor give solutions. The process of creating
the diagram brings together multiple voices and multiple perspectives. Thus
giving a wider view of a problem. It allows the exploration of multiple influences
and the thoughts behind them. It helps identify cause and effect, the points of
most influence and where interventions might be made.

Why a work group may be underperforming?


Further Resources

This video by the Open University looks at the use of diagrams, including Multiple Cause diagrams, in identifying the issues we face.

Multiple Cause Diagrams

Connected themes

Connected theories


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