Please choose a question
Heifetz argues that problems are a mixture of ‘technical’ challenges and ‘adaptive’ challenges.
Technical Challenges are problems that are predictable. The solutions are within existing know how and expertise.
Adaptive Challenges are the problems that are outside the familiar. These problems need thinking outside of the norm.
Adaptive Leadership provides tips to lead through these challenges. There are two core components.
Heifetz termed them as going to the balcony and managing hungers. Going to the balcony is concerned
with looking at the whole of what’s going on, while managing hungers is concerned with leaders
managing their own need for control.